Frequently Asked Questions

Frequently Asked Questions
How much is shipping?

We offer FREE SHIPPING on every purchase made from the US.
International orders are subject to a small flat fee, please check our shipping page for more info.

How long does delivery take?

We process almost every order within 48 hours of placement. After dispatching, estimated delivery time is:

7-15 business days to the USA
7-20 business days to Australia
12-25 business days to Canada
12-28 business days to Europe

These are just estimates. For more info please check our shipping page.

How do I track my order?

A tracking number is usually generated by the courier companies right after your parcel has been shipped. Once you receive your tracking code from us, you can follow your shipment by entering the given code here: Track Order.

Unfortunately, tracking services for international deliveries are not so efficient and sometimes they are not updated regularly. Please don’t worry if you don’t see a progress on your shipment status or if it keeps saying “not available“; give us a shout if you have any concern about your delivery: [email protected].

How do I cancel my order?

If for any reason you wish to cancel your order, you can do so by contacting us at [email protected] within 12 hours from the order placement. Please note that cancellation requests received after 12 hours upon confirmation of your order will no longer be possible.

Where are you based?

Our headquarter is located in the US but we are an international team of passionate friends dislocated throughout America and Europe. We’ve built WeFanatics as a store without boundaries, able to source products from different countries and cultures.

What if I need to return a product?

No worries at all! Kindly check out our returns & refunds page for instructions and get in touch with us at [email protected].

Do you provide a faster shipping method?

Unfortunately, on most of our products we can’t offer faster shipping right now, but we’re working on this!

How do I now if you have a sale going on?

The best way to stay up to date on new products, discounts or special promotions, is by subscribing to our newsletter. We will only send out relevant emails regarding our shop, providing our customers with added benefits such as discount coupon codes only available for our subscribers. You can sign up for our newsletter by clicking here.

Do I have to register on your site to make a purchase?

You can safely shop on our store as a guest, but we strongly encourage you to register an account so that you can quickly check your previous orders, manage your preferred payment method and many other benefits.
You can also sign in at checkout using your Google or Facebook account!

Share This: